What Does Unclaimed Property Mean for Urgent Care Providers?
Urgent Message: Undeliverable refunds of patient balances do not become property of the urgent care center, but rather, after reasonable effort to contact patients, must be turned over to the state.
Urgent care centers frequently carry patient balances due to overpayment. This happens with co-pays, coinsurance, deductibles, or other out-of-pocket outlays
when the insurance payment is more than was anticipated. While the urgent care should issue a refund in these situations, sometimes refund checks mailed to patients are returned or are never cashed. This article will examine the obligations of urgent care operators as to how to manage these funds.
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