Frequently Asked Questions

Every project is unique, and we want to ensure you receive a solution that precisely fits your requirements. Our team is dedicated to understanding your goals, and our pricing reflects the commitment to deliver customized, high-quality solutions.

No special equipment is required. Our platform is designed to be accessible through standard processes, ensuring a seamless experience for our clients. Everything you need is available right at your fingertips! It is user-friendly and convenient.

You will be supplied with a user manual and supported by a 1-hour workshop. You will need to spend just a couple of hours to get familiar with the service.

There are multiple levels of support we offer depending on the size of the operations. Typically, we offer US daytime support on all US working days. Extension of the windows will depend on your need and scale.

You have a notice period to retract from the service; however, our experience has been that it is hardly availed as the value we deliver far outweighs the cost.

Our team is ready to showcase the features and benefits that make the final output stand out. To ensure we cover all your specific needs and questions, could you please share a bit more about what aspects of service you are particularly interested in?

Additionally, let us know your preferred date and time for the demo, and we'll make sure to accommodate your request.

We look forward to connecting with you and demonstrating how our Technology & Service can solve a problem, improve efficiency, etc. for your company/organization.

Our platform is EMR agnostic. While we have very good experience working with the top EMRs, there may be some we are not familiar with. If you can let us know the EMR you use, we can give you a more accurate answer.

We take compliance seriously and regularly review and update our platform to align with the latest regulations. Our update frequency depends on the nature of regulatory changes and the needs of our clients, ensuring a secure and compliant experience. It reflects our responsibility and adaptability!

Yes, we guarantee a minimum of 95% accuracy at a transaction level.

To give you a more accurate estimate, we would need more information. What changes or strategies are you considering in your billing process? Are you looking at introducing new services, optimizing pricing, improving efficiency, or something else?

We have seen an average of 10% increased revenue for the clients we work with.